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Windows Agent

Install the NetRecon agent on Windows endpoints for continuous monitoring and inventory reporting.

Prerequisites​

  • Windows 10 or later / Windows Server 2016 or later
  • Local administrator privileges (for installation)
  • Network connectivity to the probe (direct or via Cloudflare Tunnel)
  • An enrollment token from the probe dashboard

Manual Installation​

Step 1: Download the MSI​

Download netrecon-agent-windows-x64.msi from the probe dashboard:

  1. Log into the probe dashboard
  2. Navigate to Agents > Downloads
  3. Click Windows (MSI)

Step 2: Run the Installer​

  1. Double-click the downloaded MSI file
  2. Click Next on the welcome screen
  3. Enter the configuration details:
    • Server URL: your probe's URL (e.g., https://probe.netreconapp.com)
    • Enrollment Token: paste the token from the probe dashboard
  4. Click Install
  5. Click Finish when the installation completes

The agent installs to C:\Program Files\NetRecon\Agent\ and registers as a Windows service named NetReconAgent.

Step 3: Verify Installation​

Open a Command Prompt as Administrator:

sc query NetReconAgent

The service should show STATE: RUNNING.

Check enrollment status in the probe dashboard under Agents — the new endpoint should appear within 30 seconds.

Silent Installation​

For scripted or unattended installation:

msiexec /i netrecon-agent-windows-x64.msi /quiet /norestart SERVER_URL="https://probe.netreconapp.com" ENROLLMENT_TOKEN="your-token-here"

SCCM Deployment​

Deploy the agent to thousands of Windows endpoints using Microsoft SCCM (System Center Configuration Manager).

Step 1: Create the Package​

  1. Open the SCCM Console
  2. Navigate to Software Library > Application Management > Applications
  3. Click Create Application
  4. Select Windows Installer (MSI file) and browse to the MSI
  5. Complete the wizard with the following install command:
msiexec /i netrecon-agent-windows-x64.msi /quiet /norestart SERVER_URL="https://probe.netreconapp.com" ENROLLMENT_TOKEN="your-fleet-token"

Step 2: Configure Detection​

Set the detection rule:

  • Type: File system
  • Path: C:\Program Files\NetRecon\Agent\
  • File: netrecon-agent.exe
  • Property: File exists

Step 3: Deploy​

  1. Right-click the application and select Deploy
  2. Choose your target device collection
  3. Set the deployment purpose to Required
  4. Configure the schedule
  5. Click Next through the wizard and deploy

Intune Deployment​

Deploy via Microsoft Intune for cloud-managed endpoints.

Step 1: Prepare the Package​

  1. Convert the MSI to an .intunewin package using the Intune Win32 Content Prep Tool:
IntuneWinAppUtil.exe -c .\source -s netrecon-agent-windows-x64.msi -o .\output

Step 2: Create the App in Intune​

  1. Go to Microsoft Intune Admin Center > Apps > Windows
  2. Click Add > Windows app (Win32)
  3. Upload the .intunewin file
  4. Configure:
    • Install command: msiexec /i netrecon-agent-windows-x64.msi /quiet /norestart SERVER_URL="https://probe.netreconapp.com" ENROLLMENT_TOKEN="your-fleet-token"
    • Uninstall command: msiexec /x {product-code} /quiet
    • Detection rule: File exists at C:\Program Files\NetRecon\Agent\netrecon-agent.exe

Step 3: Assign​

  1. Assign to a device group or all devices
  2. Set as Required for automatic deployment
  3. Monitor deployment status in the Intune portal

GPO Deployment​

Deploy using Group Policy for Active Directory environments.

Step 1: Prepare the Share​

  1. Copy the MSI to a network share accessible by all target machines: 
    \\fileserver\software\netrecon\netrecon-agent-windows-x64.msi
  2. Ensure the share has Read permissions for Domain Computers

Step 2: Create the GPO​

  1. Open Group Policy Management Console
  2. Create a new GPO linked to the target OU
  3. Navigate to Computer Configuration > Policies > Software Settings > Software Installation
  4. Right-click and select New > Package
  5. Browse to the MSI on the network share
  6. Select Assigned deployment method

Step 3: Configure Parameters​

Since GPO software installation does not support MSI properties directly, create a transform file (MST) or use a startup script instead:

Create a startup script at \\fileserver\scripts\install-netrecon-agent.bat:

@echo off
if not exist "C:\Program Files\NetRecon\Agent\netrecon-agent.exe" (
    msiexec /i "\\fileserver\software\netrecon\netrecon-agent-windows-x64.msi" /quiet /norestart SERVER_URL="https://probe.netreconapp.com" ENROLLMENT_TOKEN="your-fleet-token"
)

Assign this script under Computer Configuration > Policies > Windows Settings > Scripts > Startup.

Agent Management​

Configuration File​

The agent configuration is stored at:

C:\Program Files\NetRecon\Agent\config.yaml
server_url: "https://probe.netreconapp.com"
heartbeat_interval: 30
report_interval: 900
log_level: "info"
log_file: "C:\\Program Files\\NetRecon\\Agent\\logs\\agent.log"

Service Commands​

# Stop the agent
net stop NetReconAgent

# Start the agent
net start NetReconAgent

# Restart the agent
net stop NetReconAgent && net start NetReconAgent

Uninstallation​

Via Control Panel:

  1. Open Settings > Apps > Installed Apps
  2. Find "NetRecon Agent"
  3. Click Uninstall

Via command line:

msiexec /x netrecon-agent-windows-x64.msi /quiet

Troubleshooting​

Agent not appearing in dashboard​

  • Verify the service is running: sc query NetReconAgent
  • Check the agent log: C:\Program Files\NetRecon\Agent\logs\agent.log
  • Verify the SERVER_URL is correct and reachable
  • Ensure the enrollment token is valid and has not expired

Service fails to start​

  • Check Windows Event Viewer for errors under Application log
  • Verify the config.yaml file is valid YAML
  • Ensure port 443 outbound is not blocked by a firewall

High resource usage​

  • Check the log for errors causing rapid retries
  • Verify the heartbeat and report intervals are not set too low
  • Restart the service to clear any accumulated state

FAQ​

Q: Does the agent work on Windows ARM (e.g., Surface Pro X)? A: Currently, the agent supports x64 architecture only. ARM64 support is planned.

Q: Can I install the agent alongside other monitoring agents? A: Yes. The NetRecon agent is designed to coexist with other monitoring tools without conflicts.

Q: Does the agent survive Windows updates and reboots? A: Yes. The agent runs as a Windows service set to automatic start, so it restarts after any reboot.

For additional help, contact support@netreconapp.com.